Terms & Conditions
TERMS & CONDITIONS
Effective Date: August 21, 2026
These Terms & Conditions (“Terms”) apply to the website and appointment‑reminder text messaging service provided by The Bindu Institute, LLC (“The Bindu Institute,” “we,” “us,” or “our”).
These Terms describe how our website and appointment‑reminder text messaging service operate. They do not replace or modify any separate clinical, treatment, telehealth, financial, cancellation, no‑show, or other documents provided separately by The Bindu Institute, LLC.
1. Appointment Reminder Text Messaging Service
The Bindu Institute, LLC offers clients the option to receive recurring SMS text messages related to their appointments and scheduling.
Messages may include:
• Appointment reminders
• Appointment confirmations
• Scheduling or rescheduling information
• Appointment changes
• Requests to contact our office regarding an appointment
Appointment‑related messages are administrative communications and will not include detailed clinical information, psychotherapy content, diagnoses, or unnecessary sensitive health information.
Appointment reminder text messages are not intended for emergency communications.
2. SMS Opt‑In and Consent
Clients must affirmatively opt in to receive appointment‑reminder text messages.
SMS consent is obtained separately through a designated, voluntary opt‑in process. Providing a telephone number, becoming a client, submitting an intake form, using the patient portal, or using this website does not, by itself, constitute consent to receive appointment‑reminder text messages.
The opt‑in process will identify The Bindu Institute, LLC as the sender and describe the types of appointment‑related messages that may be sent.
Consent to receive appointment‑reminder text messages is voluntary and is not a condition of receiving healthcare services.
The Bindu Institute, LLC maintains appropriate records of SMS consent in accordance with applicable requirements.
3. Message and Data Rates
Message and data rates may apply. Your wireless carrier may charge you for text messages or data usage according to your mobile service plan. The Bindu Institute, LLC is not responsible for charges imposed by your wireless carrier.
4. Message Frequency
Message frequency varies based on your scheduled appointments and related activity. You may receive multiple messages per month depending on your appointment schedule.
5. How to Opt Out
You may opt out of appointment‑reminder text messages at any time.
To stop receiving messages, reply STOP to any appointment‑reminder text message.
You may also contact us directly:
The Bindu Institute, LLC
Phone: 850‑816‑8122
Email: admin@TheBinduInstitute.com
After your opt‑out request is processed, you may receive a final confirmation message. No further appointment‑reminder text messages will be sent unless you later provide new affirmative consent or another communication is permitted or required by law.
Opting out of text messages does not cancel an appointment or remove any applicable cancellation or no‑show requirements.
6. How to Get Help
For assistance with appointment‑reminder text messages, reply HELP to an applicable message or contact:
The Bindu Institute, LLC
Phone: 850‑816‑8122
Email: admin@TheBinduInstitute.com
7. How to Opt Back In
If you previously opted out and wish to resume receiving appointment‑reminder text messages, you may provide new affirmative consent through the designated SMS enrollment process.
You may also contact us directly:
Phone: 850‑816‑8122
Email: admin@TheBinduInstitute.com
A new affirmative opt‑in is required before recurring messages resume.
8. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Text messages may be delayed, blocked, or not delivered due to wireless carrier issues, telecommunications network limitations, mobile device settings, or other circumstances outside the reasonable control of The Bindu Institute, LLC.
The Bindu Institute, LLC does not guarantee that every appointment‑reminder text message will be delivered or received.
9. SMS Privacy
The Bindu Institute, LLC does not sell or share mobile telephone numbers or SMS opt‑in information with third parties or affiliates for their own marketing or promotional purposes.
SMS information may be shared with service providers only as necessary to provide, operate, or support the text messaging service, comply with applicable law, or as otherwise permitted by our Notice of Privacy Practices.
Text messaging opt‑in data and consent will not be shared with any third parties, except as necessary to deliver text message services (such as messaging aggregators or service providers).
10. Website Information
Information provided through this website is intended for general informational purposes. It is not a substitute for professional mental health care, diagnosis, treatment, or emergency services.
Information submitted through the website or patient portal may be subject to separate policies, consents, agreements, and procedures applicable to the services being requested or provided. These Terms do not replace or modify those separate documents.
11. Appointment Communications
The Bindu Institute, LLC may communicate appointment‑related information through the patient portal, telephone, voicemail, email, text messaging, or other approved communication methods.
Appointment reminders are provided as a convenience. Failure to receive a reminder does not cancel an appointment or remove any applicable cancellation or no‑show requirements.
Cancellation and no‑show policies are provided separately and govern the requirements and consequences associated with missed appointments.
12. Changes to These Terms
The Bindu Institute, LLC may update these Terms from time to time. Updated Terms will be posted on this website with a revised effective date. The current version will always be publicly accessible.
13. Contact Information
For questions regarding these Terms, appointment‑reminder text messages, or general administrative matters, please contact:
The Bindu Institute, LLC
Phone: 850‑816‑8122
Email: admin@TheBinduInstitute.com